Subscription and Coin Terms
Last updated: 23 September 2026
These terms explain what you are buying when you buy coins or a Dramaverse Pro subscription, how billing works, and how to cancel. They are part of our Terms of Service.
1. How watching is paid for
The opening episodes of every series are free. When you reach a locked episode you have three options: unlock it with coins, unlock it by watching a rewarded video where that option is offered, or subscribe to Dramaverse Pro, which unlocks everything.
2. Coins
Coins are a virtual item used only inside Dramaverse to unlock episodes. They have no monetary value, cannot be exchanged for money, and cannot be transferred, gifted or sold to another account or person.
You can get coins in three ways: buy a coin pack, claim the daily reward, or watch a rewarded video. Bonus coins included in a pack and coins earned from rewards are the same as purchased coins inside the App, but they are not separately refundable.
Coins do not expire while your account exists. They are lost, without refund, if you delete your account or if we close it for a breach of the Terms.
Unlocking an episode with coins is immediate and final. The coins are spent at that moment and are not returned if you stop watching, if the episode is later made free, or if the series is later removed from the catalogue.
3. Dramaverse Pro
Pro is an auto-renewing subscription. While it is active you get:
- every episode in the catalogue unlocked, with no coin cost;
- no advertising;
- early access to episodes before their public release date, where a series offers it;
- bonus coins credited weekly;
- offline downloads: a whole series in one tap, playable without a connection for 48 hours after the download completes.
Pro is offered as a weekly plan at $9.99 and a yearly plan at $149.99. Prices are shown in your local currency in the App before you confirm, are set per country, and may differ from the figures above because of local taxes and store pricing.
4. Billing, renewal and cancellation
Purchases are processed by the App Store or Google Play, under your agreement with Apple or Google. We never see or store your payment details.
Payment is charged to your store account when you confirm the purchase. A subscription renews automatically for the same period unless you cancel at least 24 hours before the current period ends, and the renewal charge is taken within the 24 hours before the period ends.
To cancel, or to see your renewal date:
- iPhone or iPad: Settings, tap your name, Subscriptions, Dramaverse.
- Android: the Google Play app, your profile picture, Payments and subscriptions, Subscriptions, Dramaverse.
Cancelling stops the next renewal. Pro stays active until the end of the period you have already paid for, and there is no partial refund for the remainder. Deleting the App does not cancel a subscription.
If a price changes, the store notifies you and asks for your agreement before the new price applies, as required by Apple and Google.
5. What happens when Pro ends
When a subscription lapses or is cancelled, advertising returns, locked episodes are locked again unless you unlocked them with coins, weekly bonus coins stop, and any downloaded series stops playing offline. Coins you already have stay in your account. Episodes you unlocked with coins stay unlocked.
6. Refunds
Refunds for purchases made through the App Store or Google Play are handled by Apple and Google under their policies, not by us. We cannot issue a store refund directly.
- Apple: reportaproblem.apple.com
- Google: the Play Store order history, or support.google.com/googleplay
Consumers in the European Union and the United Kingdom have a statutory right to withdraw from a purchase within 14 days. Because digital content is delivered immediately, that right ends once you start using the content, which you acknowledge when you confirm the purchase. This does not affect your rights if the content is faulty.
If something went wrong on our side, for example coins that were paid for but never arrived, write to support@aiimpact.com with the User ID at the bottom of your Profile screen and your store receipt. We will fix the balance.
7. Restoring purchases
Your account lives on your device. On a new device, open Profile then Restore purchases to bring back an active subscription, which is verified with the store. Coins follow the account, not the device, so if you cannot see your balance after changing devices, contact us with your old User ID.
8. Changes
We may change the coin prices, the pack sizes, the coin cost of episodes, the daily reward amount, the rewarded video limit and the Pro benefits. Changes apply going forward and never remove coins you already hold or a subscription period you have already paid for.
9. Contact
AI Impact support@aiimpact.com aiimpact.app/dramaverse